Press
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Dyeing for a new look
THEY DYE to please every taste, and customer satisfaction is their
primary aim. If Sri Ramlok & Co. has been a name to reckon with in
textile dyeing and printing in Chennai for years, it is because of
the commitment of Raghavachari who began the business way back in
1947. The legacy is being diligently carried on by his sons
Rangarajan and Vasudevan.
The
outlet on Ranganathan Street in T. Nagar is small and unpretentious
with no flashes of ostentation whatsoever.
"We
have seen both good and bad times. We are now out of the wood, but
we still believe in a low profile,"says Vasudevan whose clientele
includes many big names, from famous musicians to wives of popular
actors.
The
way it all began is quite interesting. Raghavachari who had confined
himself to the dyeing and printing of the National flag for Khadi
Gramodyog Bhavan, stumbled into saree dyeing quite by accident. A
neighbour rushed to him one day asking him to do something to her
just washed saree which had lost its original colour. Raghavachari
tried printing blocks on it and when the result was not
satisfactory, he dipped the material in hot water. The result was
stunning - a new colour had spread evenly, giving the saree a new
look. The small success proved an inspiration and soon Ramlok
started moving into other connected areas of business.
Today, the shop does not stop with printing and dyeing. Darning,
tailoring, dry cleaning, zari polish, zardosi work, traditional hand
embroidery - they are into all these and much more.
"Quality service and prompt delivery are aspects we never compromise
on", says Vasudevan, as he pulls out a couple of sarees on which
darning had been done. The job was so impeccable that even spotting
the place that had been darned was not easy. "We may charge a little
more, but it is definitely worth it", adds Vasudevan with a tinge of
pride. "Colours dyed at Sri Ramlok never run and as far as tailoring
is concerned we even deliver in a day's time", Vasudevan goes on.
Limitation in the choice of colours seems to be a deterrent for many
who wish to have their sarees dyed. "Not any more... today, the
fresh look can be got with a variety of colours from green and pink
to rust and brown", says Vasudevan. Also now the border and pallu
can have colours different from the body of the saree. The treatment
some say, affects the texture and thereby the durability of the
fabric. "Not at all... we use fabric friendly dyestuffs which do not
affect the cloth", he explains.
And
for those going in for a new silk sari, Vasudevan says it is
imperative that washing the new sari in at least three years to five
years time, is imperative if the sari has to have a long life.
"I
always follow Ramlok's advice regarding maintaining a saree, new or
dyed," says Shareefa, who has been Ramlok's customer for many years.
She finds their work flawless and so she has been coming here even
from the days when she used to live in far away George Town.
For
some, talking about Ramlok is in itself a nostalgic trip - "Those
were the days when my mother used to tear a part of an old silk
saree, get it printed at Ramlok and make a skirt with it for me. And
believe me, it used to last long too," says another Ramlok regular
of yore.
But
it is not as though a shop can guarantee 100 per cent customer
satisfaction. There have been a few who have gone back disgruntled.
"Minor pinpricks are inevitable but I can definitely say that 95 per
cent of my customers return from Ramlok happy", says Vasudevan.
Apart from dyeing, Ramlok undertakes printing too - not just block
printing but all over prints that give a different look to the saree.
Metallic prints are an in thing now, as far as printing goes. Dyeing
and printing on salwar kameezes, jeans, curtains and bedspreads are
also done, though Ramlok concentrates mainly on silk.
One
way to get rid of stains is to dye the saree or dress. Poor people
who cannot afford a new silk saree bring their old, but faded ones
for a new colour and feel. Many of those settled abroad bring a
whole lot of saris to Ramlok for dyeing and dry cleaning, says
Vasudevan. Dry cleaning is comparatively costly here, but again no
chemical is used for the process. Steam press that removes even the
slightest wrinkle on the zari, is a speciality here. "And we starch
cotton sarees too", says Vasudevan.
So
from printing to tailoring, from dyeing to darning and from
starching to zardosi, Ramlok's enterprise extends into many areas.
"My
brother Rangarajan and I work hard to satisfy those who come to us.
Every customer, rich or poor, is important to us and every job, big
or small, receives our complete care and attention", are Vasudevan's
parting words. |